DELIVERY INFORMATION
Last updated: 12/12/2022:The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Friday 9 December, Sunday 11 December, Wednesday 14 December and Thursday 15 December 2022. The recent severe weather is also impacting courier services across the country. Please note that your order may be delayed throughout this month, and we highly recommend selecting a faster delivery option to ensure arrival in time for Christmas.
Our office is open Monday - Friday 09.30 - 17:30, and Saturday 09:30 - 17:00. Any orders placed outside of our operating hours will be processed the following working day. Please be aware that this may affect delivery times. Orders may also be delayed during exceptionally busy periods, such as Christmas & Black Friday.
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ROYAL MAIL TRACKED 48 FREE
Our standard delivery service. Estimated delivery time 2-3 working days.
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ROYAL MAIL TRACKED 24 £7.99
Delivered next working day if ordered before 2PM. If an order is placed after this time, your expected delivery date will change to the following business day.
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ROYAL MAIL SPECIAL DELIVERY GUARANTEED BY 1PM £11.99
Next business day (by 1PM) if ordered before 2PM. If an order is placed after this time, your expected delivery date will change to the following business day.
XSENSIBLE & FRIENDLY SHOES
For these brands, we do hold stock but also dropship direct from the supplier. For this reason, delivery times may be a lot longer than advertised. Orders from these brands can sometimes take upwards of 2-3 weeks to reach you. In this instance, we will always contact you first before we place the order to give you an estimated delivery time.
Please always select the standard delivery service to avoid potentially wasting money. If you wanted to check before placing the order, give us a call on 01707 95 3313. Friendly Shoes will be sent direct from the supplier, whereas Xsensible will still come from us.