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Fitting Assistant.

Unsure what size you are? Try our new fitting assistant.

How can our fitting assistant help you?

How many times have you returned shoes because they do not fit?

Buying footwear online can be troublesome, but our new fitting assistant removes the hassle and guesswork for you. With a few simple steps and measurements, it provides you with your true size specific to any footwear you find on our website.

Size recommendations.

Get accurate size recommendations specific to individual styles, that meet your requirements.

Multiple profiles.

Create multiple profiles per account, allowing for a seamless experience between users every time you shop.

Built by shoe-fitters.

Built on a foundation of shoe-fitting experience, so you can enjoy peace of mind knowing you'll get it right the first time.

Create an account to get started.

How does it work?

With a few simple steps, NaviGait can provide you with your true size specific to any footwear you find on our website.

This is based on individual footwear, using our knowledge as shoe-fitters. No generic conversions or formulas.

You’ll need about 5 minutes, a pen, a piece of paper, and a ruler or tape measure.

The measurements.

We just need a few measurements from each foot to get started. NaviGait then converts these measurements to your size, specific to each shoe.

Step 1

Place your foot on a piece of paper, and draw around it. Do the same for both feet.

For the most accurate results, put your heel against a wall or flat surface.

Step 2

On the edges of your foot outline, use a ruler to draw two perpendicular lines.

Start at the toes, and finish at the heel, or vice-versa.

Step 3

Draw a horizontal line across the widest point of your foot.

This should be where the inside of your foot makes contact with the line from the previous step.

Step 4

Use a ruler or tape measure to obtain these measurements. Write them down.

  • Length from heel to toe.
  • Length of the horizontal line.
  • Length from your heel to the horizontal line.
  • Foot shape.

    Tell us which toe shape accurately describes your feet, and what shape your arch is. These are key factors that affect the fit of the footwear.

    This is all we need to make some recommendations, or you can continue to the next step to tailor your suggestions even further.

    Additional information.

    Use this section to tell us if you suffer with any foot-health conditions, or wear anything in your shoes such as orthotics, heel raises, or splints.

    Everything we stock has been individually tagged to reflect the conditions it can help with, so you can only see what will work for your feet, whatever the criteria.

    Create an account to get started.

    But I know my size already...

    Potentially. However, 80% of adults are in the wrong size footwear, and 60% of children. It’s very hard to standardise footwear sizes as there are thousands of brands, and each brand uses their own last measurements and conversions.

    This is why we have based our conversions off of the most standardised tool of measurement in the footwear industry – the Brannock device. This means whatever brand you are looking at on our website, you can be sure that whatever size we recommend will be perfect for you.


    57% of footwear bought worldwide is returned.


    68% of online returns in clothing and apparel are size related.


    40% of shoppers buy multiple items with the intention of returning some of them to the retailer.

    Returns are an expensive waste of time.
    Use our fitting assistant to make sure that the next pair of shoes that come out the box are perfect for your feet.

    Create an account to get started.

    Have questions? Speak to a member of our team on 01707 95 3313.


    Please type in a few words what you’re looking for. You can search for a brand name, product name, or a colour.

    If you can’t find what you’re looking for, please give us a call on 01707 95 3313.

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